Get in Touch

We’re here to help and happy to hear from you.
Use this form for questions about your account, course access, downloads, billing, or anything technical. We read every message and reply by email within 1–2 business days.

  • Many common questions are answered in our FAQ.

  • Please include:

    • The email address connected to your purchase or account

    • What you were trying to do, and what happened instead

    • Any error message you saw

  • Write to us at support@lightcademy.com.

  • Please use our Share Your Experience form instead, so we can capture it properly.

We’re not able to offer medical or mental health advice. If you’re in crisis, please contact local emergency services.